A Customized Tube Furnace Was Shipped to Belgium

Customer Background

Our client is a Belgian university research lab focusing on materials science and advanced ceramics. They often conduct high-temperature experiments under controlled atmospheres, which requires precise and stable heat treatment equipment. Before reaching out to us, they had used a standard tube furnace from a local supplier, but it failed to meet their increasing demands for temperature uniformity and atmosphere control.

Why the Customer Chose Us

The customer discovered Brother Furnace through a technical forum, where our tube furnaces were recommended for their stable performance and flexible customization options. After browsing our website and reviewing several case studies, they decided to contact us for a tailored solution.

During the initial communication, our engineering team conducted an in-depth consultation to understand their experimental setup, sample sizes, temperature ranges, and desired atmosphere (mainly inert gas and occasional vacuum). The professionalism of our team and the fast response time left a strong impression on the client.

Advantages of the Customized Tube Furnace

Based on their requirements, we designed a customized horizontal tube furnace with the following key features:

Working temperature up to 1600°C, suitable for advanced ceramic processing

High-purity alumina tube, providing excellent thermal stability and corrosion resistance

Multi-zone temperature control, ensuring precise and uniform heating along the tube length

Sealed flanges with gas inlet and outlet, enabling experiments under argon or nitrogen atmosphere

Optional vacuum capability, allowing low-pressure sintering or degassing

Compact and mobile design, ideal for limited lab space

The furnace was also equipped with a touchscreen controller and programmable temperature profiles, which made operation intuitive and efficient for the researchers.

Customer Feedback

After installation and several weeks of testing, the customer reported back with highly positive feedback. They praised the temperature stability, the intuitive control system, and the overall build quality of the furnace. The head of the lab mentioned that this equipment significantly improved the efficiency and repeatability of their thermal experiments.

What impressed them the most was the support they received during installation and operation. Despite the time difference, our after-sales team responded promptly to all questions and provided detailed user guidance via video call.

Conclusion

This successful delivery to Belgium once again demonstrated Brother Furnace’s capability to provide high-quality, customized heat treatment solutions to international clients. By understanding the unique needs of each customer and offering professional technical support, we help researchers and engineers achieve better results in their work.

If you're looking for a reliable partner for custom furnace solutions, feel free to contact us — we’re always ready to help.